Terms and conditions of use
Terms and Conditions
Effective Date: 1/4/2025
Welcome to Satya Jewellers ("we", "our", or "us"). By accessing or using our website (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. General
This website is operated by Satya Jewellers, located at Mall Road, Solan, Himachal Pradesh. These Terms apply to all users of the site, including browsers, vendors, customers, and merchants.
By using our website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.
2. Products & Pricing
All products displayed on our website are subject to availability.
Product images are for illustrative purposes; slight variations may occur.
Prices shown are in INR and include applicable taxes unless stated otherwise.
Making charges are included in the prices, and we do not charge for wastage or polishing.
Daily special items may be available at 0% making charges, as part of limited-time promotions.
3. Orders & Payments
Orders can be placed via our website or by contacting us through WhatsApp.
Once confirmed, orders cannot be modified or canceled.
Full payment must be made before dispatch unless its a COD order.
We accept secure online payments through Gpay, Razorpay and Bank Transfer.
4. Shipping & Delivery
Shipping is available across India.
Estimated delivery time will be communicated after order confirmation.
We are not responsible for delays caused by courier services or unforeseen circumstances.
All shipments are insured for their full value.
5. Returns & Exchanges
Due to the nature of jewelry items, we do not accept returns unless the item is damaged or defective.
For exchanges, you must contact us within 48 hours of delivery.
Custom or personalized orders are not eligible for exchange.
6. Authenticity Guarantee
All our products are 916 HUID Hallmarked as per BIS norms.
A certificate of authenticity will be provided with every eligible purchase.
7. Intellectual Property
All content on this website, including images, logos, and descriptions, is the property of Satya Jewellers. Unauthorized use or reproduction is strictly prohibited.
8. User Conduct
You agree not to:
Use the website for unlawful purposes.
Post or transmit false, misleading, or harmful content.
Attempt to breach website security or gain unauthorized access to other user accounts.
9. Limitation of Liability
Satya Jewellers shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or purchase of our products.
10. Changes to Terms
We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with the revised effective date.
11. Contact Us
For any questions or concerns about these Terms, please contact us at:
📍 Satya Jewellers, Mall Road, Solan, Himachal Pradesh
📞 01792-220495, 9805077005
📧 info@satyajewellers.in
📱 WhatsApp: 9805077005